Account unexpectedly logged out
This could be due to a security measure or a problem with your device. Ensure your internet connection is stable and try logging back in. If you continue to experience issues, contact Tronix Network support for further assistance.
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The Tronix Network says account is already in use
This message may appear if someone else is using your account on another device. If you suspect unauthorized use, reset your password immediately and sign out of all devices from 'Account Settings'. If the issue continues, contact Tronix Network ...
How to Change Language Settings Back to English
If you’ve accidentally changed the language settings on your Tronix Network account and can't read the current language, you can follow these steps to revert back to English: Steps to Change Language Settings Back to English Access Account Settings: ...
Troubleshooting: Accessing Content with Apple In-App Purchase Subscription
If you’ve purchased a subscription to the Tronix Network via Apple’s in-app purchase but are unable to access any content, you may need to restore your purchase. Follow these steps to resolve the issue: Restoring Your Purchase On First Login: You may ...
How can I resubscribe after canceling my subscription?
If you have canceled your subscription but wish to resubscribe, follow these steps: Sign in to your Tronix Network account. Go to 'Account Settings'. Select 'Subscription Plan'. Choose the plan you want to resubscribe to and click 'Resubscribe'. ...
Unrecognized or unauthorized charges from the Tronix Network
If you notice unrecognized or unauthorized charges from the Tronix Network, take the following actions: Review your billing history in 'Invoices' under 'Settings' to identify the charges. Ensure no one else has access to your account or payment ...